- How can I book an apartment?
In www.apartmentshostemplo.com, you’ll find the button to view prices and availability. Select arrival and departure dates and your apartment type.
Your booking in 3 easy steps.
- How can I book an apartment at the best price?
You’ll always find the best price in our website. Price and availability are guaranteed and updated. Please contact us if you want more information.
- Where and when do I pick up the apartment key?
The check-in and key pick up is always in Hostemplo hostel, which is located at c/ SICILIA 276, at the corner of Sicilia and Valencia. Key pick up time is from 9:00 a.m. until 10:00 p.m. When you book your room, please let us know your arrival time on the comments section. Please contact us if there are any last minute changes, or if you will come in later than 10 p.m.
- What time is check in and check out?
The check in time is from 2:30 p.m. If you come in earlier we’ll be glad to hold your luggage for you. Check out time is before 11:30 a.m.
- How can I cancel my booking?
Through the link you’ll find in your booking confirmation, and the booking PIN code. Please contact us if you need any help.
- How can I pay for our stay?
On arrival you will pay your stay at the reception. You can pay for your stay in cash, or with Visa or Master Card credit cards.
- Is there a child fee?
A child under 3 years stays for free if no extra bed is needed.
- Is there an extra cost I should know about?
The total amount includes taxes. All Apartments & Suites have, included in the price, a set of bed linens and towels, depending on the occupancy. Maid service is provided every 7 days. If you want daily maid service just ask in reception, the cost is between € 18 and € 35. In the Junior Suite, cleaning is done daily. We recall that this room has no kitchen facilities.
- Why do you need my credit card?
We need a credit card number only to guarantee your booking. We will not charge your card if the booking is cancelled at least 48 hours before arrival date (before 12:00 p.m.) – except for the special rate, which has a different cancellation policy. The hotel reserves the right to verify the credit card authenticity before arrival date.
- What if I need help during my stay?
HosTemplo staff will be happy to help you, and will provide you with a 24 hour emergency number, should you need help outside office hours.
- Will I need an electrical adapter ?
All our plugs are European. We suggest you bring adapters for your appliances.
- Is smoking allowed in Apartments Hostemplo Suites?
No, smoking is not allowed in the rooms or common areas. Smoking is only allowed in the balcony.
- How do I get to Apartments Hostemplo Suites?
Go to “Location” page for further details.
- Where can I park?
There is a public car park nearby. We’ll be happy to tell you how to get there when you arrive to Hostemplo. If you prefer you can check it in our Location page. There is no need to book. The rate is €23 per day.
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